Refund policy
At IV Organic®, our return policy reflects what our name stands for. Our promise is that every product you receive meets the highest standards of quality, performance, and value.
30-Day Happiness Guarantee
We stand behind everything we sell. If you're not completely satisfied with your purchase, we want to make it right.
Try it risk-free for 30 days.
If, for any reason, you are not satisfied within 30 days of receiving your order, simply contact us with your order details or receipt, along with photos explaining the issue.
How It Works
Contact Us
Email us at info@IVOrganics.com. Please include:
- Your order details or receipt
- A brief description of your concern
- Photos that help illustrate the issue
**Important: **Do not return any products to the retail store where your item was purchased nor to IV Organic® unless you have been instructed to do so by an IV Organic® representative.
Easy Resolution
Our team will respond promptly with the next steps. Based on the information provided, we will issue a refund, replacement, or another appropriate resolution.
Additional Return Terms
- Returns are limited to $100 per customer, per calendar year, excluding applicable shipping charges and taxes.
- Returns exceeding $100 are subject to a 20% restocking fee.
Our Promise to You
We believe great products should come with great service and zero stress. That's why our process is designed to be:
- Simple
- Fair
- Customer-first
Questions?
📧 info@IVOrganics.com
📞 (800) 875-0339